Delivery & Shipping Policy
Furniture / Electronics / Home Appliances / Mattress / Bed / Cycles Online Delivery & Shipping Policy
Odhi.IN uses AKR Express, Gati, MSS Transport and Professional Courier for South India ( Tamilnadu, Karnataka, Kerala, Telangana and Andhra Pradesh ) delivery and Porter, Rapido Bike Service, Truck Taxi, WOW Truck and own delivery vehicle for Coimbatore and nearby surroundings. Odhi makes sure that the order is delivered on time and safely. Also, customer can pick up the Furniture and Electronics items from Odhi's e-commerce warehouse hub in Avinashi Road. Chinniyampalayam, Coimbatore. All other items are being delivered directly from the respective manufacturers and authorized dealers. Hence we request all customers not to visit our furniture shop or digital marketing office for items pickup as soon you place the order.
Usually Odhi's furniture items including steel cot, wooden cot, digital almirah cupboards, wooden wardrobes, bero, office table and chairs, office furniture, electronics, home appliances, mattress, bed, clothing, mobiles and accessories, fashion accessories are delivered in 3 to 5 days time. For mobiles and accessories, delivery will be done on the same day if order is placed before 4 PM. Grocery and fresh meat items are delivered in 2 hrs time in Coimbatore areas.
For Coimbatore Local Customers:
Option 1: Home Delivery (Till Gate only) & Unloading to be done by the Customer
Odhi.IN uses Porter / Rapido / Truck Taxi / WOW Truck (TATA Ace Vehicles) service for delivery of heavy items like furniture and electronics in Coimbatore. The delivery charge has to be paid by the customer directly to delivery vehicle partner. Approximately delivery charge is Rs. 300 to 500 for inside coimbatore city and Rs. 700 - 1200 for nearby towns and villages in Coimbatore district ( Mettupalayam, Karamadai, Thudiyalur, Pollachi, Avinashi, Annur, Tiruppur, Palladam, Mangalam, Kinathukadavu, Palakkad etc.,).
Note* Delivery vehicle will come till the gate and unloading to be done by the customer. If unloading and assembling to be done by us then extra amount to be paid for the same also extra amount to be paid for lifting to 1 / 2 / 3 / 4 floors.
Option 2: Home Delivery and Assembling by in-house team
Odhi.IN uses own vehicle & in-house team for delivery, unloading and assembly of furniture, electronics and heavy household items. In this case, our team will do the needful completely and customer has to place the order online or pay the amount through GPay / BillDesk / PayTM / PhonePe to our mobile number 8300143335. 50 - 100% Payment to be done in advance as Cash on Delivery option is unavailable with us. We request customer to allow us 4 days for delivery and assembling. Within 4 days, our team will come and delivery the ordered furniture / electronics items. If customer stays in Apartment like 1, 2, 3 or 4 floor, customer has to share steps pics, steps width and Elevator (Lift) size (if available), our team will look into it and plan for delivery. In some cases, we may cancel the order if steps are too narrow and customer stays in 4th floor without lift facility and will refund the full advance amount in that case.
For Tamilnadu (Apart from Coimbatore), Karnataka, Kerala, Andhra Pradesh and Telangana:
Odhi has partnered with AKR Express service, MSS (Mettur Transports), Gati and The Professional Courier for furniture, home appliances and electronics delivery in Chennai, Trichy, Madurai, Salem, Vellore and all other parts of Tamilnadu and other states - Karnataka, Kerala, Andhra Pradesh & Telangana. Customer has to place the order online or pay the amount through GPay / NEFT / IMPS / PayTM / PhonePe to 8300143335 in advance as Cash on Delivery option is unavailable with us. Furniture items will be dispatched from our Coimbatore hub and it will reach customer place in 4 - 5 days time. Once ordered item is reached the nearby pickup location which is very close to customer place, AKR / MSS / Gati team will intimate you for local delivery, either you can take it from the pickup location on your own arrangements or our delivery partner will arrange the local delivery and local delivery charge to be paid by the customer directly to our partner. Approximately local delivery charge in your city is Rs. 200 to 300 and it may go up to 500 for metros Chennai, Bangalore, Hyderabad and Cochin. We will try our best to keep the local delivery charge minimum. Delivery vehicle will come till the gate and we request customer to unload the ordered item from the vehicle and take them to your house. Surely delivery vehicle driver will help you for unloading.