Return & Refund Policy

ODHI.IN – COIMBATORE'S #VOCALFORLOCAL ONLINE STORE RETURN & REFUND POLICY

 

Return Policy

 

Odhi.in’ focus is complete customer satisfaction. In the event, if you are displeased with our product or service, we will refund the money, provided the reasons are genuine and proved after investigation.

Customer can return a product back to us provided you have taken care that you have not tampered with it or mishandled it. The product should be in saleable condition with the original packaging & accessories. Return shipment has to be booked by you.

 Please read the description of each product before buying it, it provides all the details about the product you purchase.


Get in touch with us by calling us at +91– 8300 143 335 or write us an email at hello@odhi.in within 48 hours of receiving the consignment.

 

Refund Policy


Refund can be initiated for cases where customer has received damaged or incorrect items. There is no refund available for an already purchased product, except in cases where the stocks are unavailable and the customer refuses to accept alternative item.


A normal refund takes place anytime between 3 - 5 working days for the amount to reflect back in your account. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your bank statement / account.

Please get in touch with your bank or RazorPay directly in case of any delays after the confirmation of refund by Odhi.in.


Cancellation Policy


Cancellation request can only be acknowledged if the particular order has not been processed & dispatched by us. Get in touch with us at +91– 8300 143 335 or email at hello@odhi.in at the earliest possible with the cancellation request.